This has been one of our signs of identity ever since September 1994, when someone came up with the idea of using bicycles for delivering documents and smaller parcels in Pamplona. That’s how we began and that’s how we continue to operate. We love what we do and we think it shows. Our main concern is never letting our clients down. We think that the best way to provide quality service is for our team to feel personally involved and committed with our project. Enthusiasm: the one essential ingredient that’s often overlooked in the business world.
... to meet our customers’ needs and face the challenges of the market. But we also want our team at Oraintxe to feel good about what they do and to keep doing it. Our goal is to rise to all of these challenges. In fact, we put our heart and soul into it.
... then all the better. We feel it’s also our responsibility to do everything we can to reduce our carbon footprint and make Pamplona a greener, more sustainable city. And we’re not going to skimp on resources, because we think it’s worth going green. That’s how our bicycle courier company got started and we did quite well.
We’re now trying to show that pedal-operated electric tricycles are the perfect way to deliver most parcels in pedestrianized areas and locations off-limits to motor vehicles. It’s going to take some work but we’re sure both public and private sectors will be convinced.
That’s just one of our projects that reflects our name: “Oraintxe” (‘right now’ in Basque). We can’t sit around and wait for the world to get on board. We’ll continue to launch new ideas whenever they arise. That’s what we did when we opened Mundoraintxe, which started out as a neighbourhood bike shop and is now the go-to specialist in urban and touring bikes, travel and adventure gear and bicycle hire.
If anything sets Oraintxe apart from other companies in the market, it’s our people – above and beyond the resources we use (bicycles, tricycles, trailers, eco-friendly vehicles...)